Privacy: How We Handle Your Information

Who we are

This website, bravilotroves.lifestyle, is operated by Bravilotroves Lifestyle Ltd (Company No. 14872203), registered office 27 Fenwick Lane, Bristol BS1 6QJ, United Kingdom. We are the data controller for personal information described in this policy. Contact: [email protected].

What we collect

• Emails you send us. If you email us, we receive your email address, name and anything you include. We use this only to read and reply to your message.
• Technical server logs. Our hosting provider may record IP addresses, browser type and pages requested for security and to keep the site running. These logs are kept for a limited period.
• Information stored in your browser. Some features save preferences or checklist progress in your browser's local storage. This stays on your device and is not sent to us. See our Cookie Policy.

The contact drafting tool works entirely in your browser. Text you type into it is not transmitted to us unless you choose to email it.

Legal basis

Under the UK General Data Protection Regulation and the Data Protection Act 2018, we rely on legitimate interests to respond to correspondence and to keep the website secure, and on consent where required for non-essential storage.

Sharing

We do not sell personal information. We share it only with service providers who help us run the site, such as hosting and email providers, under appropriate agreements, or where the law requires it.

Retention

We keep correspondence for up to 24 months unless an ongoing conversation requires longer, then delete it.

Your rights

You may ask to access, correct or delete your personal information, object to or restrict its use, or request a copy in a portable format. Email us and we will respond within one month. You can also complain to the Information Commissioner's Office (ICO) at ico.org.uk.

Changes

We may update this policy and will revise the date above when we do.